Monday, March 5, 2012

Resort Review: Sequoia Lodge

It's hard to believe that it is almost two weeks since we left for our trip... But, here is the first post reviewing Disneyland Paris! This is our review of the Sequoia Lodge. This is also what I posted on Trip Advisor. As you will read, we weren't too impressed with the resort. I'm still trying to recover the photos off of a corrupted memory card, so sorry for the lack of pictures...

Where's the Magic?

We chose this hotel because we really like Wilderness lodge in Walt Disney World and heard this was themed like it - maybe 20 years ago! Our room, which overlooked the water (beautiful) was adequate - but not what I have come to expect from Disney. The room was VERY worn, the blankets actually had holes in them, there was more than a little mold in the bathroom, and the wallpaper was pealing. We were in room 4275 - the view was great, so we

just stuck our heads out the window a lot to avoid the room.
The Staff: no magic here either. Housekeeping was terrible, we never got clean glasses, they never vacuumed (evident in the crumbs left on the floor by my 3 year old) and the tissue was never refilled after we ran out the 1st night. Regarding the front desk staff, I rang to request a late check out (we had a late flight), I was told that it was "not possible." I called the day before check-out so I knew this couldn't be right. So I walked to the front desk and inquired again - request granted. Why couldn't my phone call have been sufficient?

The hotel itself looked like a place that with a little love could be great - but there was no love. The lobby on our floor consisted of one, lone sad table discarded in the corner, giving the space an abandoned feel. The front desk/reception area is nicely themed, and had areas that took me back to Wilderness Lodge and the view of the hotel from the water is beautiful, but never made me feel as though I had stepped into the mountains of North West America. If you've been to Wilderness Lodge, you know that it is possible, it is just that Sequoia Lodge doesn't accomplish that.

The breakfast, again, was just adequate - the croissants were amazing, but this is France, surely our room - hard to put a price on that - but Sequoia Lodge put a high price on it. The proximity the the parks and the village was great. With two little ones, it was easy to return to the room for an afternoon nap or get a quick bite to eat in Disney Village. Also, the character interaction at the hotel was great - nothing like turning around to see Mickey Mouse giving a hug to your they can get that right, oui? I'm glad to hear that breakfast won't be included in the rate anymore as we wouldn't have eaten there if given the choice.What was magical? The view from

So, why rate the hotel poor - because I wouldn't return. My husband and I checked out the Newport Bay hotel, and believe we will book that hotel when we return.


  1. SO sad to hear about Sequoia Lodge behave with their customer like this. We always dream for marvel welcome and fantastic services and neat/clean rooms. Anyway We did not faced any situation yet and wish you very well for your future. Alvin

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  3. uhfff!! Very bad experience you shared with us towards best resorts. But it may happen due to lack of staff or holiday or busy schedule or may any other reason. We extremely sorry but would love to recommend to visit sequoia resort in California USA and we will give you more than expectation/